Privacy

Privacy policy

Compliance with applicable legislation 
In accordance with the General Data Protection Regulation (EU) 2016/679 and other applicable legislation on personal data protection, Krka protects with special care information obtained from its website users and their personal data. Please read more below about our collecting, saving, using and disseminating personal data.

What type of personal data do we collect on our website?
You may use our website without entering your personal data. You are only asked to submit your personal data if you order any of our products or services.

We only collect personal data when you send them to us either by subscribing to our newsletter, accessing content on our website or participating in our competitions. We also collect your personal data when you fill out our Report of adverse events form or book one of our hotels, order our products or services via e-mail or send us an inquiry about your order, or in similar situations, when you decide to send your personal data to us.

In addition to personal data you send us, we also collect information with cookies. Such information may include websites you visited our website from, websites you visit from our website, and the length of your visit on our website. We immediately anonymise the last three digits of your IP address, thus efficiently preventing your identification based on this information. We could use these information to identify you, but this is not what we do.

For which purposes do we process data you submit through our website? 
The data you send to us, or which we collect with cookies, may be processed for the following purposes: statistical purposes and for identifying demographics and interests of website users, but only so that you cannot be identified; diagnosing problems with our server and administering our website; providing you with products or services you have ordered through our website; or for other purposes you have requested or agreed to, unless otherwise required by law.

Do we transfer your personal data to other companies? 
Only the company in charge of Krka’s website has access to your personal data. Krka has concluded a personal data processing contract with this company, and we guarantee that it complies with all personal data protection regulations.

Where do we store personal data you submit through our website? 
Your personal data is stored on our servers that we manage ourselves. Our business partners, who in some cases store personal data for us, ensure a level of protection that is at least equivalent to the one we have at Krka. Your personal data shall not, in any form, be conveyed to third parties, except to the company in charge of Krka’s website, or if so required by legal authorities.

Professional public 
Some parts of this website may contain information which, in accordance with the applicable legislation, can only be accessed by doctors, pharmacists and veterinarians. Therefore we must collect contact details and some personal data of those doctors, pharmacists and veterinarians who want to access professional information about medicinal products. In this case, personal data are used as a guarantee that our website content is available in accordance with legislation on medicinal products. The accuracy of these data is the sole responsibility of data subjects. Contact details are used to contact the data subjects as and when necessary. We do not use personal data and contact details for any other purpose, nor do we transfer them to third parties.

Children 
Krka’s website is generally intended for adults. If at any time Krka prepares any website content for children and offers its products or services to them, it shall do so in accordance with the applicable legislation, and obtain appropriate parental consent or the consent of the holder of parental responsibility.

Cookies

A cookie is a small file that is stored on your computer when you first visit a website. The website issuing the cookie recognizes it when you visit that website again. The purpose of this technology is to improve functioning of our website and your user experience. Cookies are not considered dangerous and are always time limited.

They are used for various purposes: logging into a system, displaying various contents on the website (e.g. video), analysing visits, supporting social network plugins, running advertisements.

We process data collected through cookies exclusively for statistical purposes, obtaining data on demographics, finding out what our website visitors are interested in (but only by preventing their identification), diagnosing problems with our server, administering our website, and providing information about our products.

Please select which cookies may be enabled in your device.

Click on Accept all cookies to accept all cookies. Click on Save my selection to save your selected settings.

Strictly necessary cookies          

Our website uses these cookies for proper functioning and basic functionalities. They enable basic user experience.

Analytics cookies           

These cookies improve user experience and provide for additional functionalities, which would otherwise not be possible. They are used to record information on how visitors use our website, so that we can improve and upgrade it.

Advertising cookies      

These cookies are used to adapt advertising to each individual user.

Social cookies  

Social networks require cookies for proper functioning of plugins. This enables content sharing and connecting with friends in social media.

Your rights

Instructions intended to help you exercise your rights are published on the Rights of data subjects page. You can request access to your personal data which we process, or to request their rectification or erasure, or to restrict their processing.

You can also unsubscribe from receiving promotional e-mails by clicking „Unsubscribe“ in the foot of the e-mail.

Changes to the Privacy policy, published on Krka’s website

Krka reserves the right to change its Privacy policy, published on its website. We recommend you return to our website and review it regularly. In case of any substantial changes to our Privacy policy, a notice about such a change will be posted on our website.

Safety

Krka uses technical and organisational security precautions to protect your data from manipulation, loss, destruction or access by unauthorized persons, and is ISO 27001 certified. We are aware of the importance of security – it is by default integrated into all our systems and working processes involving personal data filing systems. Our work with filing systems includes the newest technological solutions and approaches that ensure the highest possible protection for personal data storage and processing (encryption, data access policy, data access records etc.). Our infrastructure ensures continuous protection of data against all threats, including viruses and other types of malicious code. We use threat detection systems and procedures which help us to better protect our services and ensure a high level of security.

Contacts

If you have any problems, questions or if you wish to access, rectify, block or erase your personal data, please contact us on info@krka.biz.

The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.